Future Stores 2015 (past event)

June 23 - 25, 2015

Motif Seattle, Seattle, WA

Array

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Jonathan Storey, VP, Stores, North America at The Disney Store
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Jonathan Storey


VP, Stores, North America
The Disney Store

Check out the incredible speaker line-up to see who will be joining Jonathan.

Download The Latest Agenda

Optimizing The In-Store Experience

Sunday, November 6th, 2016


08:50 Keynote: How Disney Store Creates ‘Magical Moments For Guests Of All Ages’

In the ever-changing retail landscape, one thing remains consistent – the importance of the Guest experience. Hear how Disney Store engages its Guests through storytelling brought to life through its Cast Members in stores worldwide and online.
You will learn:
• How Disney Store has created unique experiences that engage Guests both in-store and online
• Why Disney Store’s Cast Members are so crucial to the success of the business
• The importance of maintaining technologies that enhance the Disney Store experience while not losing the human touch
• How Disney Store is bridging the gap between the physical and digital shopping experience

11:35 Roundtable Discussions

1. Reimagining the Physical Store: 5 Benefits of Endless Aisle
Moderator: Eric Stachowski, President, iQmetrix

2. How to Make Mobile Content Drive In-store Dollars
Moderator:
Sonia Nagar, Senior Director, Mobile RetailMeNot

3. Examining Innovations in Inventory Management For Increased Efficiency And Transparency

4. Story Telling For Your Brand Through Experience
Moderator: Mike Wittenstein, Retail Customer Experience Strategist, Storyminers, Founding Member, Global CX Panel

5. Omni–Channel Initiatives & The Challenges Created For Stores
Moderator: Brett Friedman, SVP of Global Sales & Marketing, Reflexis

6. From Clicks To Bricks—How Do You Translate Your Digital Experience Into The
Offline Realm?

Moderator: Hafez Adel, Director of Marketing, Combatant Gentlemen

7. How Disney Store Creates ‘Magical Moments for Guests of All Ages’
Moderator:
Jonathan Storey, VP, Stores, North America, The Disney Store

8. One Size Fits None—Creating Unique Experiences By Embracing Diverse Consumer Communities
Moderator: Margarette Abeyta, VP, Retail Sales, Boot Barn

9. Strategies And Challenges With Beacons And Other Geo Location-Based Marketing Methods