Future Stores 2015 (past event)

June 23 - 25, 2015

Motif Seattle, Seattle, WA

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Albert Vita, Sr Director - Interconnected Retail / Omnichannel at The Home Depot
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Albert Vita


Sr Director - Interconnected Retail / Omnichannel
The Home Depot

Check out the incredible speaker line-up to see who will be joining Albert.

Download The Latest Agenda

Master Class Day

Thursday, October 6th, 2016


11:40 Master Class 2: Seven Key Questions To Help You Evaluate New In-Store Technology

On the journey to become an omnichannel retailer, many retailers find themselves in “hyperexperimentation” mode and are conducting multiple pilots and tests and learns to figure out what willwork for them. This presentation will focus on seven key questions to help you rapidly evaluate potential new technologies with a focus on reducing in-store customer friction as well as return on your in-store investments. Additionally, we’ll discuss how to
evaluate the new technology’s impact on your in-store associates, alignment to your current visual merchandising,and scalability.

14:40 Roundtable Discussions

1. Reinventing The In-Store Experience
Moderator: Nadia Shouraboura, CEO, Hointer

2. Competitive Edge: Insights To Shape Your Total Retail Experience Strategy
Moderator: Eric Feinberg, Senior Director, Product Strategy, Answers

3. High Touch vs. High Tech: Finding The Optimal Balance Between Technology And Associate-Interaction
Moderator: Albert Vita, Senior Director, Interconnected Retail, In-Store Environment, The Home Depot

4. Getting Started With Retail Customer Journey Mapping
Moderator: Jason Madlung, Senior Manager, Cross-Channel Systems, Recreational Equipment, Inc. (REI) and Allan Kempson, Manager, Customer Experience Design & Research, Recreational Equipment, Inc. (REI)

5. Store Readiness for the Millennial Shopper: Top 5 ‘Must Have’ Store Technology Solutions
Moderator: Jeff Cashman, SVP, Business Development, Manhattan Associates

6. Back To The Stores:Analytics For Driving A Better Customer Experience And Higher Profits
Moderator: Shelley Kohan, VP, Retail Consulting, Retailnext

7. Topic: Augmented/Virtual Reality In-Store—What’s Working?

8. Topic: Tips For Bringing Richer Online Content Into The Store
Moderator: Fred Morelli, Director, Store Programs, Talbots