Future Stores 2015 (past event)
June 23 - 25, 2015
Motif Seattle, Seattle, WA
Array
Brent Layton
AVP/Director Of Retail Operations
Sierra Trading Post
Check out the incredible speaker line-up to see who will be joining Brent.
Download The Latest AgendaIn-Store Innovation and Digital Disruptors
Tuesday, December 6th, 2016
10:05 Panel: Achieving Omni-Channel Customer Loyalty—Technology & Tactics
Customer loyalty is very closely linked with emotion. How can you create experiences across all touch points that evoke positive customer emotion and keep your customers coming
back? In this panel, a diverse group of retailers will discuss:
• The tools you need to set up a successful loyalty program
• The customer psychology behind loyalty and incentives
• What’s working and what to avoid
back? In this panel, a diverse group of retailers will discuss:
• The tools you need to set up a successful loyalty program
• The customer psychology behind loyalty and incentives
• What’s working and what to avoid