Future Stores 2015 (past event)
June 23 - 25, 2015
Motif Seattle, Seattle, WA
Array
Jonathan Storey
VP, Stores, North America
The Disney Store
Check out the incredible speaker line-up to see who will be joining Jonathan.
Download The Latest AgendaOptimizing The In-Store Experience
Sunday, November 6th, 2016
08:50 Keynote: How Disney Store Creates ‘Magical Moments For Guests Of All Ages’
In the ever-changing retail landscape, one thing remains consistent – the importance of the Guest experience. Hear how Disney Store engages its Guests through storytelling brought to life through its Cast Members in stores worldwide and online.
You will learn:
• How Disney Store has created unique experiences that engage Guests both in-store and online
• Why Disney Store’s Cast Members are so crucial to the success of the business
• The importance of maintaining technologies that enhance the Disney Store experience while not losing the human touch
• How Disney Store is bridging the gap between the physical and digital shopping experience
You will learn:
• How Disney Store has created unique experiences that engage Guests both in-store and online
• Why Disney Store’s Cast Members are so crucial to the success of the business
• The importance of maintaining technologies that enhance the Disney Store experience while not losing the human touch
• How Disney Store is bridging the gap between the physical and digital shopping experience
11:35 Roundtable Discussions
1. Reimagining the Physical Store: 5 Benefits of Endless Aisle
Moderator: Eric Stachowski, President, iQmetrix
2. How to Make Mobile Content Drive In-store Dollars
Moderator: Sonia Nagar, Senior Director, Mobile RetailMeNot
3. Examining Innovations in Inventory Management For Increased Efficiency And Transparency
4. Story Telling For Your Brand Through Experience
Moderator: Mike Wittenstein, Retail Customer Experience Strategist, Storyminers, Founding Member, Global CX Panel
5. Omni–Channel Initiatives & The Challenges Created For Stores
Moderator: Brett Friedman, SVP of Global Sales & Marketing, Reflexis
6. From Clicks To Bricks—How Do You Translate Your Digital Experience Into The
Offline Realm?
Moderator: Hafez Adel, Director of Marketing, Combatant Gentlemen
7. How Disney Store Creates ‘Magical Moments for Guests of All Ages’
Moderator: Jonathan Storey, VP, Stores, North America, The Disney Store
8. One Size Fits None—Creating Unique Experiences By Embracing Diverse Consumer Communities
Moderator: Margarette Abeyta, VP, Retail Sales, Boot Barn
9. Strategies And Challenges With Beacons And Other Geo Location-Based Marketing Methods
Moderator: Eric Stachowski, President, iQmetrix
2. How to Make Mobile Content Drive In-store Dollars
Moderator: Sonia Nagar, Senior Director, Mobile RetailMeNot
3. Examining Innovations in Inventory Management For Increased Efficiency And Transparency
4. Story Telling For Your Brand Through Experience
Moderator: Mike Wittenstein, Retail Customer Experience Strategist, Storyminers, Founding Member, Global CX Panel
5. Omni–Channel Initiatives & The Challenges Created For Stores
Moderator: Brett Friedman, SVP of Global Sales & Marketing, Reflexis
6. From Clicks To Bricks—How Do You Translate Your Digital Experience Into The
Offline Realm?
Moderator: Hafez Adel, Director of Marketing, Combatant Gentlemen
7. How Disney Store Creates ‘Magical Moments for Guests of All Ages’
Moderator: Jonathan Storey, VP, Stores, North America, The Disney Store
8. One Size Fits None—Creating Unique Experiences By Embracing Diverse Consumer Communities
Moderator: Margarette Abeyta, VP, Retail Sales, Boot Barn
9. Strategies And Challenges With Beacons And Other Geo Location-Based Marketing Methods